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Legal Information

Terms of Service

Last updated: February 4, 2026

1. Before Purchasing

  • By accessing or using our services, you agree to these Terms of Service and all applicable policies.
  • Our terms may be updated from time to time to reflect changes in our services or legal requirements. Continued use of our services constitutes acceptance of the updated terms.
  • This website is not affiliated with, authorized, sponsored, or endorsed by Discord Inc. or any of its subsidiaries.

2. Support Policy

  • Customer support is provided through our official support channels: our Discord server (discord.boostmania.gg), Website Ticket, Website live chat and our support email (support@boostmania.gg).
  • For faster assistance, we recommend contacting us through our Discord support server.
  • We aim to respond to support and delivery inquiries within 15 minutes to 24 hours, though response times may extend due to higher volume or technical issues.

3. Return & Refund Policy

Due to the digital nature of our services, refunds are evaluated on a case-by-case basis.

A return or refund may be offered if:

  • The service was not delivered as described, or
  • A technical issue on our side prevented successful delivery.

Returns/Refunds may not be eligible if:

  • The service has been successfully delivered and accessed.
  • Issues arise due to customer-provided information, configuration, or usage.
  • The issue results from third-party platform limitations or changes.
  • The issue occurs outside the applicable service or support period.
  • Circumstances are outside of our reasonable control.

For any other queries, please contact us via our email: support@boostmania.gg or our Discord: discord.boostmania.gg. You can also contact us via our website live chat or raise a ticket on the website.

4. Payment Verification & Privacy Policy

  • We do not collect your phone numbers, government IDs or store your credit card information.
  • We collect only the information necessary to process orders, such as technical and transactional information required to process orders and prevent fraud.
  • Payments are processed securely through reputable third-party payment providers. We never store your full card information.
  • In certain cases, payments may be temporarily reviewed to ensure transaction legitimacy and prevent fraud. Customers may be contacted if additional verification is required.

5. Other Reminders

  • Product availability, pricing, and service features may be updated from time to time.
  • If a change materially affects an active order, customers will be notified through official communication channels.
  • Updated terms will be communicated where relevant.

By purchasing, you automatically accept our terms of service.

Need help or have questions?

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Whether it’s about your order, payments, or anything else — we’re here to help you instantly.